Banco Azteca unveils digital fraud insurance

Reporting and context

Identity theft, online scams and cyber extortion are growing risks for financial-service users in Mexico, according to Publimetro México, which reported on a new insurance product from Banco Azteca. The bank’s Protección Riesgos Digitales policy is designed to provide financial support in certain cases of digital fraud, including incidents involving debit and credit accounts held at other banks, subject to the policy’s terms.

Publimetro México reported that the policy offers up to 45,000 pesos in annual coverage and costs 55 pesos a month or 600 pesos a year. José Francisco Landaverde, director general of Seguros Azteca, said the insurance cannot prevent fraud and that customers remain responsible for preventive measures, while acknowledging that increasingly sophisticated schemes leave residual risk.

The product was presented alongside warnings about psychological manipulation, stolen credentials, artificial intelligence used to impersonate people and data theft. According to figures presented at the event, global cybercrime losses could reach $15.6 trillion by 2030, while the economic impact linked to identity theft and compromised banking data in Mexico was reported at 17.4 billion pesos in 2025. Alejandro Segura of Grupo Salinas said scams account for 90% of bank fraud in Mexico, a figure attributed to his presentation rather than independently verified in the article.